Delivery Information

Delivery Information – EshopTell

Thank you for shopping with EshopTell! We aim to provide a smooth and reliable shipping experience. Please review our shipping policies below.

1. Shipping Methods

We offer a range of shipping options based on your location and urgency:

🚚 Standard Shipping: 7-15 business days
⚡ Expedited Shipping: 3-7 business days
✈️ DHL/Express Shipping: 2-5 business days

2. Shipping Costs

Shipping costs are calculated based on weight, dimensions, and destination. The exact shipping fee will be displayed at checkout before you confirm your purchase.

3. Delivery Time

📦 Delivery times may vary depending on your location and the shipping method selected.
🚨 International orders may experience customs processing delays, which are beyond our control.

We strive to process and ship your order as quickly as possible to ensure timely delivery.

4. Order Tracking

🔎 Once your order has been shipped, you will receive a tracking number via email.
📍 You can track your package on our website or through the courier’s tracking system.

5. International Shipping

🌍 We ship to most countries worldwide!
✅ Shipping options and costs vary by destination and will be displayed at checkout.
⚠️ Some locations may have additional customs fees or taxes, which are the responsibility of the customer.

6. Customs & Import Duties

🛃 International shipments may be subject to customs duties and taxes imposed by your country.
❗ These fees are not included in your purchase price and must be paid by the customer.
📌 Please check with your local customs office for more details on potential charges.

7. Shipping Restrictions

🚫 Some items may be restricted from shipping to certain locations due to customs regulations.
🔔 If we are unable to ship an item to your location, you will be notified during checkout.

8. Issues with Shipping

If you experience any delays, lost packages, or other shipping issues, please contact our support team for assistance.

📧 Email: [email protected]
📞 Phone: +44 07769098577

We are always here to help and ensure that your order arrives safely and on time! 🚀